As little as one year ago, Lao Airlines customer service representatives were the some of the world’s best multi-taskers. From their small office in downtown Vientiane, the harried airline staff were frantically receiving walk-in enquiries, answering phone calls and emails, and booking flights...
An official launch ceremony was held on 03 October 2017 at the head office of Lao Airlines for the new Lao Airlines Mobile Application. The event was attended by Dr Santhisouk Sommalavong, Vice Minister of Public Works and Transport, members of the business community, ticketing agencies, media,...
Most young people, when they dream of working for an airline, imagine themselves airborne. Whether as a pilot or among the cabin crew, airline work usually involves flying, right? Not for Sisavath Southammavong (centre), who spends his days in an office poring over complicated mathematical...
A peek inside the precise and highly-trained world of airline mechanics. What image springs to mind when you think of an airline mechanic? A burly figure in oil-stained overalls and permanently dirty fingernails? Lots of clanging tools and loose bolts? The reality, as mechanic Soutsakhone...
Standing on the baking hot tarmac at Vientiane’s international airport on a May afternoon, Soudaphone Visounnarath doesn’t quite know what to do with her arms. She’s a bit embarrassed to don the pilot’s cap she rarely wears, and is a tad uncomfortable in her full uniform outside on such a hot...
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